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Testimonials


  • I want to commend Frederick Title Group on the overall efficiency of the staff, especially Libby. They are very flexible with scheduling settlement times to meet not only my needs but the needs of my customers as well. The turn around time on the title binders is always fast and efficient. I enjoy working with a company who is so friendly and supportive of my business needs!

    Hamid Islam
    Mortgage Loan Officer
    PNC Mortgage, a division of PNC Bank, NA
  • I would like to commend Frederick Title Group for always providing excellent title services to my clients. FTG has a professional, experienced staff who provide top notch customer service that I am happy to refer my clients to again and again!

    Heather Delauter
    Mackintosh Realtors
    The Muren Team
  • Being previously in the mortgage business and now an agent over the last 4 years, I have had nothing but good experiences working with Frederick Title Group. Their entire team has a strong work ethic and is so diligent in doing what needs to be done to get each deal to closing. I appreciate the invaluable services they provide and recommend FTG highly!

    Cindy Grimes
    J&B Realtors, Inc.
  • I recently refinanced my mortgage and FTG provided the settlement services. Not only did FTG provide a problem-free, efficient and seamless experience, they were extremely pleasant and customer focused. Every aspect of their services was directed towards making the process not just hassle-free, but pleasant. This is the first time in 30 years of real estate transactions where I not only remember my settlement company but I will enthusiastically endorse them and will insist on using them in the future!

    Frank Eichorn
  • Dear FTG:
    A “thank you” is certainly deserved for what my wife and I consider outstanding service and treatment by your staff on October 29 when we settled on a refinance of our home. From the onset, we were graciously greeted by your receptionist and a friendly attitude subsequently prevailed from all individuals we came in contact with. As for settlement itself, it was clearly one of the best we have ever experienced----and we have settled eight times on our lives. Katrina Hallein was especially thorough in explaining a multitude of complicated papers in a timely fashion. It was obvious that she is a settlement expert as well as an individual who is extremely polite and who also possesses a great sense of humor. As far as my wife and I are concerned, the “professionalism” was coined exclusively for a person like Katrina. Your firm can indeed take credit for having people like her on staff.

    Sincerely,
    Richard P. Cheney
    (not the Vice President)
  • With ten years in Real Estate, I can truly say I have experienced settlement and survived settlement. Today, I just experienced my first settlement with Frederick Title and it was GREAT!

    Throughout the process, they were extremely friendly, gave very professional advice, and offered creative solutions to issues before they became ‘challenges.’ No matter the item, I was updated more frequently than the Blackberry ESPN app for scores.

    Frederick Title provided a calm oasis in a chaotic sea of often-turbulent transaction. Thanks and we will do it again!

    Steve Cranford
    Turning Point Real Estate

Services

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Services - Realtor

Realtors

Frederick Title Group understands that as a real estate professional you have the opportunity to frequent a variety of title companies as you work with your Buyer and Seller clients. We also understand that, by law, you are responsible for providing your clients with more than one choice in title companies. FTG wants to be one of your preferred choices, one that partners with you to facilitate a smooth, seamless transaction.

Just like the mortgage lender, you have your reputation as your greatest asset. We are here to protect that and to enhance your clients overall real estate experience. We work hard to satisfy you and your client by providing services such as:

o Ease of ordering
o Tech-savvy approach in the way you want to communicate
o Competent transaction coordination
o Fast and efficient turn around
o Flexibility with closing time and place
o Meeting all closing deadlines
o Ability to solve title problems with our legal staff and underwriters
o Transparency with the transaction including a knowledgeable and thorough explanation of all documents
o Your client is “our” client too

Marketing Services we provide to our real estate professionals:
 

FTG “Settlement School” Frederick Title Group will conduct mock settlements for individuals or groups of agents that are new to the real estate business. There is nothing more intimidating for a new agent than sitting down at the settlement table for the first time. You want to be knowledgeable and look professional in front of your clients but sometimes issues come up, unexpected documents and things that appear on the settlement statement that you can’t explain.

We will go through the HUD-1, explain the basics of Title Insurance and what is covers, why your client needs Title Insurance, reissue rates and policies, common closing documents, and common problems that arise and how to handle them. We can take all the anxiety away and make you look good.

FTG Sponsored “Broker Open Houses” Frederick Title Group will publish and facilitate a Broker Open House for your Seller clients using our database along with yours. We have a proven system of delivering a professional email template showcasing your listing inviting the top agents in the area. We will provide the food and the beverages along with small prizes to drive agent traffic. We want your Sellers to know you are doing everything in your power to get their house SOLD.

FTG “Education Seminars” Frederick Title Group keeps up on all the latest changes in the real estate, mortgage and title industries. There are continuous changes in laws, government regulations, policies, and procedures. We are happy to pass these important changes on to you so that you can always be your best and you have the opportunity to grow along with your peers. We will come to your office and pass along our knowledge to you and your fellow agents and in house mortgage lenders.

 

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